Getting started
Welcome to Webplo Webplo builds a real website for your business or event from a few answers, then gives you one place...
Plans & what's included Webplo has two plans, Solo and Concierge. Both include every feature. The only difference is whether...
Quick start Answer a few questions, start your free trial, and Webplo builds your site. This is the shortest pat...
Signing up and signing in
Creating your account Your Webplo account is created when you confirm your email with a six-digit code in the sign-up wiza...
Verifying your email Webplo confirms your email address with a six-digit code, in the wizard and every time you sign in....
Signing in Sign in with your email address and a six-digit code. That is the whole sign-in: there is nothing to...
Building a business website
Choosing what to build Before the questions start, you tell Webplo whether you are building a business site or an event pag...
No results found

Deleting your account

Remove your Webplo account and the sites only you own. This cannot be undone.

Open Settings. Under Security, click Delete account (“Removes your sites and your data for good”).

What to do

  1. The dialog says “Once your account is deleted, your sites and your data are gone for good. This cannot be undone, so we email you a code to confirm it is you.” Click Email me a code.
  2. Type the six-digit code. If it does not arrive, click Send another code.
  3. Click Delete account.

Webplo signs you out and shows Your account has been deleted.

When Webplo will not delete it

Webplo stops and shows a message if:

  • You pay for a plan that has already been charged: “You are the billing owner for …. Cancel or transfer billing before deleting your account.” A free trial does not stop you: deleting your account cancels the trial, and your card is not charged. The one exception is a trial on a site that another owner keeps: Webplo asks you to remove the other owner first, or to wait until the trial ends and transfer billing to them.
  • You are the only owner of a site that has a subscription: “An active subscription exists for …. Cancel it before deleting your account.”

Transfer billing or cancel the subscription first, then try again. See Transferring site ownership.

What happens to your sites

Sites that have another owner stay with them. Sites you own alone, with no subscription, are deleted.

Was this page helpful?

Thanks for your feedback!

We use cookies to enhance your experience and keep your data secure. Privacy Policy