Transferring Site Ownership
Hand off a site's subscription to another owner.
Transfer billing (“Hand off this site's subscription to another owner.”) lets the paying owner pass billing responsibility to someone else. The new owner subscribes, your subscription is cancelled, and you receive a prorated credit.
Before you start
The person receiving billing must already be an Owner-role member of the site. If there's no eligible owner, you'll see “No other owners are available. Invite another owner first.”
Initiating a transfer
- On the Billing page, click Transfer billing.
- In “Transfer billing to another owner”, Choose an owner.
- Click Send transfer request.
You'll see “Billing transfer sent… They will receive an email shortly.” The recipient gets an email titled “Take over billing” for the site.
Accepting a transfer
The recipient sees a banner: “…has invited you to take over billing for this site.” They click Accept and subscribe and complete checkout. Your old subscription is then cancelled with a prorated credit.
Cancelling a pending transfer
While a transfer is pending, click Cancel transfer. You'll see “Billing transfer cancelled. Your subscription will continue.”